Main Responsibilities: Responsible for online or telephone customer service for E-SHEN Technology's enterprise clients, providing prompt, accurate, and attentive service.
Job Requirements:
1. Familiar with internet customer service and related technologies;
2. Proficient in operating website management system backends and possessing basic network knowledge;
3. Able to keenly grasp market trends in the network communication industry and understand customer psychology;
4. Strong communication skills, diligent, hardworking, meticulous, and rigorous in work;
5. Strong learning ability and willing to grow with the company;
6. Prior experience in website development is preferred; majors in e-commerce, marketing, or related fields are preferred.